In Italy, over the past 15 years, the Japanese model of total quality management has become widespread within companies. Building on this fact, the author also analyzes the “approach to quality” proposed by German companies and offers an original contribution to the definition of a “German model.”
However, the author goes far beyond this objective and, drawing on a proud affirmation of the strength of Italian small and medium-sized enterprises and an analysis of the two successful systems, suggests a management model particularly well-suited to our small and medium-sized enterprises.
The result is a broad overview of the history of business organization that, in an engaging way, gradually reveals the roots and motivations that led to the current industrial system.
Written to be accessible—concise yet rigorous—the book succeeds in making the major themes of modern management easily understandable. It can therefore be used by specialists as a reference text, but also by anyone (students, workers, office staff, managers, entrepreneurs, etc.) who has a professional or cultural interest in learning about the fascinating world of small and medium-sized enterprises.
ai translated