What’s next nelle Operations? | Benchmarking Study – Bonfiglioli Consulting
What's next nelle Operations – Bonfiglioli Consulting

What's next
in the Operations?

Evolution or Revolution? Measure the maturity of your Operations, compare yourself with over 100 Italian companies, and build your Lean & Digital roadmap.

Measure where you are today on each of the 4 main directions and Build your Lean&Digital roadmap — with real data, not perceptions.

100+Companies Analyzed
22industrial sectors
85%figure C-level
The 4 directions of future manufacturing
01 · Operational ExcellenceProcesses
LeanSupply Chain

71% Operations Maturity Level: strong performance across end-to-end processes.

02 · Digital TransformationDigitization
AI & GenAISmart Factory

Only 4% is a true Smart Factory. The digital divide is the most pressing challenge.

03 · Environmental SustainabilitySustainability
CertificationsCorporate Social Responsibility

Maturity at 89%. Leading companies are using it as a lever to enter new markets.

04 · Human ResourcesPeople
TrainingKnowledge Management

The 76% has not yet developed a knowledge transfer plan.

Discover where your company ranksFREE

Where does it really fit?
Your company? Find out now.

Benchmarking 2025 has mapped over 100 Italian companies across 5 strategic dimensions. The data reveals a complex landscape with companies in very different clusters. Find out which one you're in.

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OperationsHow efficient are your end-to-end processes?
Discover your score
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Supply ChainHow integrated and digitized is your supply chain?
Discover your score
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Sustainability and Growthwhere do you position yourself?
Discover your score
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DigitalizationHow far along are you on your journey to a Smart Factory?
Discover your score
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HR ImpactHow do you manage skills and knowledge management?
Discover your score
Discover your positioning

Compare against the market on all 5 strategic indicators.

Context: Evolution or Revolution?

The global manufacturing sector operates in a VUCA context—volatile, uncertain, complex, ambiguous. Companies that can capitalize on the opportunities offered by AI will rewrite the rules of the game.

The challenges of the present
  • Traditional operating models are obsolete: value is increasingly created intangibly, from make all serve.
  • Only 4% of Italian companies are currently true Smart Factories. The remaining 48% still operate using predominantly manual and reactive processes.
  • AI and GenAI are at the heart of the strategic agenda, but only 3% uses them in a structured way. There is still a wide gap between intention and action.
  • Product and process innovation is the Key Success Factor: it's not enough to optimize what exists; we need to rethink the operational model.
Why is a benchmark needed

Without a structured external reference, any internal assessment remains self-referential. The Benchmarking Study provides a real market map on which to build informed decisions.

It is the’Permanent Observatory on the future of Italian Operations: every two years, an updated snapshot of companies' maturity levels across five strategic areas.

The result is a concrete roadmap Towards the Lean & Digital model, with precise indications on the steps to take based on your company's starting point.

The maturity path

From Static to Proactive Company

The goal is not to fill a single gap, but to move the entire organization up the maturity scale: from reacting to events to anticipating them.

01 · Static

The company does not respond to events: they are passively endured.

02 · Reactive

Only responds after problems have already occurred, without prior planning.

03 · Estimate

Acts proactively to prevent problems and seize opportunities, with an innovation-oriented culture.

04 · Proactive

The ultimate goaluses data and analysis to anticipate future scenarios and optimize strategies based on trends.

The Benchmarking Study measures exactly where your company stands today. on this scale — and what it takes to advance to the Proactive level.

The 5 indicators to benchmark yourself against the market

The Operations of the Future Assessment measures your company across five integrated dimensions, providing a multidimensional view of strengths and areas for improvement.

Operations Maturity Level

Efficiency and effectiveness of end-to-end operational processes: procurement, manufacturing, logistics.

Supply Chain Maturity Level

Integration, optimization, and digitalization of the end-to-end supply chain.

Sustainability Maturity Level

Implementation of approaches and tools related to environmental sustainability and ESG governance.

Digitalization Score

Level of adoption of digital technologies, AI, and GenAI across the entire value chain.

HR Impact Score

Strategies and tools for skills management, talent retention, and knowledge management.

AI in Manufacturing: Real Opportunities, Gaps Still to be Bridged

Only 3% uses AI in a structured way—but concrete opportunities along the value chain are already within reach. Find out where investments are concentrated.

AI is applied in many fields.
R&D
1,6
Customer Service
1,6
Sales & Marketing
1,6
Manufacturing
1,5
Finance & Controlling
1,4
Supply Chain
1,4
HR Management
1,24

Scale 1–5 · Source: Benchmarking Study 2025 – Bonfiglioli Consulting

55%has not started
AI projects
3%Use AI
structured
46%It has a roadmap
digital 3-5 years
40%budget will increase
AI in the next 12 months
AI in Manufacturing: Concrete Applications

The 6 AI application areas in manufacturing and the percentage of companies that have already started a journey.

Deep Generative Design21% started
Human Resources Training (AI-driven)19% started
Technical manual management17% launched
Intelligent Operations Dashboard17% launched
Manufacturing Planning and Optimization15% launched
Generative Manufacturing System (Large Language Model)15% launched

Source: 2025 Benchmarking Study – Bonfiglioli Consulting

He who starts today defines tomorrow's standards. The gap between interest and implementation is the real opportunity.

Key Findings · 2025 Edition

A solid industry, but with a digital divide we can no longer afford.

Over 100 companies, 22 sectors, 851 C-level executives. The results of the 2025 Benchmarking study provide a detailed snapshot of Italy’s industrial sector.

Sustainability Maturity Level 89
Operations Maturity Level 71
Supply Chain Maturity Level 67
HR Impact Score 58
Digitalization Score 48
Download the full report for data by sector and strategic implications
White Paper – Key Findings Operations 2025 – Bonfiglioli Consulting

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The White Paper with all Key Findings 2025 and strategic implications for Italian industrial Made in Italy. Analysis of 100+ companies, 22 industrial sectors.

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    Name *

    Last name *

    Company

    Email *

    How did you meet us *

    What do you get by participating

    Not just a simple questionnaire. A strategic assessment that transforms your company's operational data into certainty—about where you are, where others are, and what steps to take.

    Personalized assessment

    You know exactly where you are.

    The analysis developed by Bonfiglioli experts provides your maturity level across all 5 dimensions, with a direct comparison to the overall panel and your sector.

    💡 Companies that know their positioning invest more precisely and achieve faster results.
    Market benchmark

    See where the others are

    A multidimensional view of your positioning relative to the panel: strengths to leverage, gaps to fill, and opportunities others have already seized.

    💡 62% of companies already have a formalized Operational Excellence strategy. Do you know where yours stands?
    Operational roadmap

    You know what to do and in what order

    Go out with a concrete map of investment and transformation priorities towards the Lean&Digital model, developed by an expert based on your company's reality.

    A structured roadmap reduces the risk of investing in projects that don't truly change operations.

    How does it work

    A three-phase path, designed to fit into the schedules of structured companies: each area is independent, each contact person contributes with their specific expertise.

    The questionnaire

    100% Online Questionnaire Easy and fast to fill out

    • 5 thematic areas — each independently compilable, even by different referents.
    • Areas: Operational Excellence, Supply Chain, Digital Transformation, Sustainability, HR.
    • Modular and flexible assessment — Unique access code for your company.
    • Flexible compilation: pause and resume whenever you want, without losing any answers.
    • All data processed in full privacy and confidentiality by Bonfiglioli Consulting.
    1
    Questionnaire

    Compilation and evaluation

    Snapshot of the starting situation for all key dimensions of the Operations of the Future.

    2
    Gap Analysis

    Target and gap analysis

    Comparison with the ideal state and with the panel to highlight deviations and priority opportunities.

    3
    Piano

    Condivisione e roadmap

    Session one-to-one gratuita con un esperto Bonfiglioli Consulting per condividere lo stato attuale e il piano di miglioramento.

    To whom it is addressed

    Il Benchmarking Study è pensato per chi ha responsabilità strategiche e operative in azienda, e vuole guidare scelte di investimento con un confronto diretto sul mercato di riferimento.

    Settore

    Aziende strutturate con piani di sviluppo futuro

    Imprese manifatturiere con una visione strategica di medio-lungo periodo, che vogliono misurare la propria maturità operativa e costruire un piano di evoluzione concreto verso il modello Lean&Digital.

    Ruoli

    C-Level e Direzioni chiave

    CEO, COO, Direttori Operations, Supply Chain, Digitale, HR e Transformation che guidano programmi di evoluzione industriale e trasformazione Lean&Digital.

    Esigenza

    Chi vuole decidere con dati reali

    Imprese che cercano un benchmark autorevole per decidere dove investire, come accelerare la trasformazione e con quale priorità affrontare i gap operativi.

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