Change Management | White Paper

The structured process to guide individuals and organizations through transformation and continuous improvement

Managing change within corporate organizations is necessary to implement transformations such as:

• new technologies and work tools to be implemented (for example: Digital Transformation, new ERP, Lean Manufacturing …)
• adoption of a new corporate culture (e.g., Lean, Agile, Sustainability….)
• Appointment of new managers
• Acquisitions, mergers and transfers of business units
• Periods of crisis (corporate or global)
• …

Change becomes necessary because only agile and responsive companies thrive by adapting to the changing conditions of the market or

What is Change Management really?

Asking what Change Management really is means asking what the meaning of such a general term is, but one so used and ingrained in the managerial vocabulary that it has almost lost its content. This lack of specificity is actually illustrative of a concept that, in its general outlines, is common and applicable in countless situations in the workplace.

We simply define change as the set of activities and tools with which an organization introduces a structured approach to change in individuals, groups, and organizations, acting on People, Organizational Model, Processes, and Technologies.

Change Management is the management method for achieving successful change.

Some concrete examples of change projects:

• Reorganizing the structure after an acquisition
• Introducing a new management software
• Re-thinking business processes from a Lean perspective
• Launching an Industry 4.0 digital transformation

In essence, therefore, change management involves a transformation and, as such, often requires the abandonment of the “comfort zone” in order to enter a territory rich in new opportunities, but unknown and therefore “worrisome” and “demanding” to explore. This concept applies in abstract terms to the entire organization involved in the change, but in reality it is concretized in every single person who will be called upon to modify their daily behaviors and their way of working.

It’s not the organizations that change; it’s the people that do. It’s the cumulative effect of the changes made by individual individuals that then translates into a successful organizational change.