Walking Tour in Epta

Since 2011 Bonfiglioli Consulting has led Epta in a LeanWorld Class® overhaul of order management processes in the Technical-Sales area.

The project, initially conducted successfully in the Brand Updating department (customization of refrigeration units), was then extended to the Pack Operations department (design and production of refrigeration units).
Since then, thecultural change triggered has enabled the creation of a framework capable of autonomously and sustainably generating projects and activities to support the group's growth and competitiveness.

Main activities carried out

• Simplification of processes and focusing resources on value-based activities
• Implementation of Visual Management systems for finite capacity planning and shared management of quotations and orders
• Introduction of parametric quoting systems for requests and standardized specification check-lists for order acquisition
• Design and Implementation of indicator dashboards to monitor process performance
.
• Creation of the culture of Continuous Improvement: the company continues to improve and pursue excellence in an autonomous and sustainable manner.

Main achievements upon completion of projects

• Increased productivity
  - Brand Updating: +36%
  - Pack Operations: +50%
• Reduction in Lead Time of Estimates (RFQ) and Orders in Brand Updating
  - Quotes (RFQ): from 4W to 1-2W
  - Orders: from 7-8W to 4-6W

The Walking Tour is free of charge and is aimed at entrepreneurs and managers; a maximum of two participants per company are allowed. To register fill out the online form by March 6, 2019, the company reserves the right to confirm registration.

EPTA - Multinational group specializing in commercial refrigeration, operates globally through its Costan brands (1946), Bonnet Névé (1930), George Barker (1928), Eurocryor (1991), Misa (1969), Iarp (1983), and Knudsen Køling (1961).
Epta positions itself, in the domestic and international markets as a partner capable of manufacturing and marketing complete refrigeration systems, through the integration of specific product lines such as: traditional positive vertical and semi-vertical, vertical and negative horizontal refrigeration counters, built-in group (Plug-in) counters, medium and large power plants, and cold rooms.