Europrint

The Client

One of the world’s largest label manufacturers, founded in 1966 by Luciano Cillario, is now run by his three sons. The company has over 1,100 employees across 6 facilities worldwide:

• Bene Vagienna (CN), Italy: HQ and historic headquarters;
• Napa, California: to serve the wine market;
• Cincinnati, Ohio: to serve the bourbon market;
• Guadalajara, Mexico: to serve the tequila market;
• Glasgow, Scotland: to serve the whiskey market;
• Touverac, France: to monitor the Champagne market.

Objectives of the project

Following rapid staff growth, the company had difficulty finding qualified personnel and therefore needed a training system for both new and existing staff.

Hence the decision to establish an in-house Academy with the following objectives:

• Onboard new employees quickly and effectively;
• To have more people with advanced knowledge and skills;
• To make "tacit knowledge‘ a shared asset and thus disseminate and make it explicit;
• Standardize training to make it more effective;
• Spread the corporate culture and best practices;
• Reduce human error, improving the quality of processes and products;
• Achieve greater versatility among staff within each site and across different production sites.

Our Support

The consulting team and the company’s team collaborated on a modular approach to implementing a Manufacturing Training System (MTS) program.

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