What's next in Operations? Benchmarking Study

What's next in Operations? Benchmarking Study

What's next in Operations? Benchmarking Study is a Permanent Operations Research and Observatory developed with the objectives of:

  • PHOTOGRAPHY the state of the art and benchmark best practices in Operations
  • DISCOVER the level of development of Operations toward the future
  • IDENTIFY opportunities for improvement

The context of the research

The global manufacturing sector is increasingly characterized by a VUCA, Volatility, Uncertainty, Complexity, Ambiguity competitive environment. Manufacturing companies must mitigate risks, just as significantly, capitalize on the opportunities presented by new technologies such as AI.

The obsolescence of traditional manufacturing models is the theme for Operations in the present. This is closely linked to the broader shift toward the smart factory, which includes the integration of digital solutions. New technologies are transforming manufacturing companies, bringing a radical change in the way value is created, delivered and captured in the marketplace from tangible to intangible, from make to serve.

Traditional operating models must be rethought, making product and process innovation the Key Success Factor for maintaining competitiveness today and tomorrow.

The manufacturing model of the future must develop along 4 lines:

  • Processes
  • Digital Transformation
  • Sustainability
  • Human Resources

Infographic with sections on Operational Excellence, Digital Transformation, Sustainability, HR Management. Describes benchmarking study with indicators such as Operational Maturity, Digitalization Score, HR Impact Score. Future trends on the right.

Why participate?

  • The Full research report
    I would have exclusive access to the full Research Report with a broad view of aggregate data and key trends in the relevant sectors.
  • A front row seat for AT THE OPERATIONS FORUM
    The landmark event in Italy scheduled for October 22, 2025 at the IBM Studios in Milan. The exclusive opportunity to present results of this Benchmarking.
  • Operations of the Future Assessment
    You will receive the customized analysis, prepared by our Experts, on the level of maturity in Operations with a view to the future and toward the overall panel of participants and their own industry, with any gaps and areas for improvement identified.

A brochure entitled "What's Next in Operations? Benchmarking Study Edition 2023" by Bonfiglioli Consulting presents a Permanent Observatory. The cover features digital graphics with a tablet and network design, symbolizing the modern landscape of operational excellence.

Participate in the Benchmarking Study as well!

    Request Access Code

    Fill out the form below to participate in the Benchmarking Study "What's next in Operations?" We will send you a unique access code to fill out the online questionnaire. Bonfiglioli Consulting guarantees that all data and information shared will be handled with respect for privacy and confidentiality. Fields marked with an asterisk (*) are required.

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