We support the organization in developing the operating model by designing the entire value chain to achieve Operational Excellence
Service companies, like other industries, experience daily changes related to the economic aspects of the market in which they operate.
Customers today are increasingly connected, fast and demanding, and services must constantly adapt to emerging and changing demands.
Being flexible, able to generate new solutions to existing problems, eliminate all waste and drastically reduce costs, then achieve operational excellence has become an increasingly crucial factor in surviving in the business environment.
But what is Operational Excellence or Operational Excellence in service companies?
It is the dynamic ability to achieve an effective and efficient value chain by integrating organizational, procedural, technical, and cultural factors to continuously design, implement, control, and optimize business processes in alignment with the organization's strategy and customer needs.
Achieving operational excellence therefore becomes a necessary step in order to compete today.
How to reach it? Thanks to the Lean Transformation, through our approaches: Value Innovation, Value Chain Excellence, Change Management e People Development.
Operational approaches that provide a framework in terms of principles on guidelines of thought and practical approach.
La Lean methodology, originated from the Toyota Production System, acts on the streamlining and continuous improvement of operational processes (administrative and business) focusing mainly on the systematic reduction of waste and has as its ultimate goal the reduction of costs and improvement of Customer service.
Bonfiglioli Consulting through its knowledge and consultants accompanies client companies to implement tools and techniques to:
