“Creating habits for continuous improvement” course”

Continuous improvement is not only adoption of methods and techniques, but also engagement and involvement of the people involved.

In fact, change has a significant impact on behavior, and it is therefore necessary to understand how to trigger and foster changes in established habits by understanding what obstacles need to be addressed and the levers on which to act.

In today's reality it also appears increasingly necessary to change the standard approach to problem solving.

The decisions made, the setting of goals and the implementation of day-to-day operational strategies can no longer be the exclusive responsibility of a few who through a Top-Down process punctuate the timing, methods and operational strategies. On the contrary, in order to ensure high performance standards in the long term, the organizational culture must be increasingly oriented toward defining circular processes that allow greater operational autonomy for all through a diffusion of shared responsibility and collective participation.

Talking about continuous improvement today, therefore, presupposes active involvement on the part of the entire organization and a consequent total mindset change that leads to a true cultural revolution.

Goals: to acquire practical tools to create a culture of continuous improvement

At the end of the course, participants will have acquired:

• practical tools aimed at creating work routines that foster the development of a culture geared toward continuous improvement;
• Operational inputs and practical tools to create a culture of continuous improvement;
• skills and tools to spread a new mindset and manage resistance.

Program: from the genesis of habits to the PDCA cycle for a new work routine

• Genesis and Structure of a Behavioral Habit
• Individual Habits and Organizational Habits
• When and how to redesign a new work routine (Standard)
• Identify and define the results we want to achieve
• Define concrete performance standards to be achieved in the long term
• Defining the "why yes"
• Defining the "why not"
• Photographing the current state and identifying what I want to change
• Best practice
• So-so practices from yesterday
• PDCA cycle applied to the redesign of work routines
• How to turn the new routine into an example for others
• Continuous monitoring and improvement of one's routines

Target audience and mode: the Distance Learning course for leaders and managers

The course has a duration of 16 hours spread over 4 half days in Distance Learning mode and is aimed at OpEx Directors, Managers and Business Managers involved in a change process, Lean and Continuous Improvement and Leaders & Specialists.

Register to download the Summary Course Sheet