Course “Process Mapping: techniques and tools for Flow Mapping”

Process Mapping: how to turn waste and inefficiencies into business value

The ‘Process Mapping’ course is designed to provide participants with a solid theoretical and practical foundation on process mapping techniques, with the ’goal of optimizing business flows and increasing customer value. Through visual tools and Lean methodologies, the course guides the identification of value-added activities and the reduction of waste, improving efficiency and collaboration across functions through proper and effective process mapping.

Objectives of Process Mapping: identifying waste and bottlenecks

Through this course, participants will know:

• understand the difference between flow and process
• Identify value-added (VA) and non-value-added (NVA) activities.
• Apply the main process mapping techniques (Spaghetti Chart, Flow Chart, Swimlane, VSM)
• Analyze process data and calculate key indicators
• Identify waste and opportunities for improvement in business processes
• Design and implement continuous improvement actions through process mapping

Program: mapping techniques, VSM, Spaghetti Chart and performance measures

• Introduction
• Flow VS Process
• Process mapping techniques
  • Spaghetti chart
  • Flow Chart
  • Swim lane or cross-functional diagram
  • Value Stream Mapping
• Performance Measures
  • Flow index
  • OEE
• Improvement
  • Phase balancing
  • Pull system

Duration and Mode: 1 Day in-person to learn how to map business flows

The course is intended for Production and Maintenance Managers, Continuous Improvement Managers, Lean Specialists, Department Managers, Captains, Supervisors, Team Leaders, Quality Managers, Process Technicians, staff.

The course is 1 day in-person, alternating between theory, discussions, case studies and practical applications.

Register to download the Summary Course Sheet