Manage improvement projects

Improvement projects require a formal and clear definition of the problem to be solved and the objectives to be achieved, in terms of results and timeframe, and an active and proactive contribution from all team participants, which requires clear communication and involvement of people, accepting everyone's input and constructively using critical thinking.
This course aims to develop both methodological skills for setting up improvement projects and the communication and interpersonal skills needed within complex organizations to participate effectively in Team work.

OBJECTIVES

At the end of the course participants:

• They will know how to correctly set the objectives of the project
• They will understand how to decline activities and commitments for project planning and control
• They will gain awareness of their own interpersonal style and communication effectiveness in professional settings and teamwork;
• They will learn how to maintain and cultivate effective relationships with other people on the team to achieve goals on a win-win basis.

Course Schedule.

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