Bosch Rexroth, world's leading group in highly customized machine and engineering applications, wondered how to increase the level of service in terms of reliability and speed of response to the Customer without penalizing process efficiency.

In the context of an overall organizational realignment, a definite conviction matured to make visible a signal of change that would revolutionize the organization by degree of innovation and service to the Customer.

The goal was to counter addiction to problems, introduce fresh and modern skills in a conservative environment And have free resources to analyze, thinking and proposing, out of the maelstrom of daily emergencies.

The request made to the Bonfiglioli Consulting team is to accompany them along this journey through the application of the methodologies and tools of the Lean World Class^®.  

The activities carried out by our consulting team with the client team: