Service Process Design

Improve support processes

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Reviewing and redesigning business processes ensures improved performance (quality and effectiveness), reduced complexity, and gives the organization agility and elasticity.

How to make a difference?

Assess the alignment of organization, processes and behavior
Redesign organization and key processes with end-to-end accountability
Support people development
Identify digital solutions and information systems to support processes
Define performance indicators to ensure governance and control
Reduce costs of core processes thanks to Activity Based Costing (ABC) approaches

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Service Process Design

Improve support processes

How to make a difference?

Standing by our customers to win the challenges of change, improving competitiveness and achieving results thanks to value generation

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