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Italian retailers compete today in a mature market, characterized by hard competition, several sales channels, overlaps between supplier and retailer, demographic slowdown, more quality-conscious and less “loyal” customers.

In this competitive scenario, growth opportunities are rare, thus being excellent in Operations is crucial.

The main success key factors:

  • Efficient distribution to meet the sales channels differentiation challenges
  • Efficient inventory management
  • Human resources and spaces right sizing according to real needs/ customers flood

It is possible to achieve excellence in Operations by implementing specific tools and techniques; Bonfiglioli Consulting support organizations to pursue this goal worldwide, thanks to its alliance with the Cordence Worldwide.

With the support of experienced consultants, we can offer customized solutions:

  • Operations Excellence
  • Strategic Sourcing
  • Procurement Excellence
  • Supply Chain Management
  • CRM & Loyalty Strategy
  • Post – Merger Integration
  • Customer Segmentation
  • Portfolio Management
  • E-commerce / Multichannel
  • Strategy Development & Execution
  • Corporate and Executive Reporting
  • Benchmarking

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