{"id":16744,"date":"2020-11-10T12:35:13","date_gmt":"2020-11-10T11:35:13","guid":{"rendered":"https:\/\/www.bcsoa.it\/?page_id=16744"},"modified":"2023-11-24T11:59:50","modified_gmt":"2023-11-24T10:59:50","slug":"customer-experience-3","status":"publish","type":"page","link":"https:\/\/www.bonfiglioliconsulting.com\/it\/servizi\/value-innovation\/customer-experience-3\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"<div id=\"saz-block-block_5aabcacf9e10abedd27d3264dc9507d3\" class=\"d-none saz-block saz-block-acf-hero-servizi  bg-light bg-hero-servizi-eventi hero_overlay_parent vv lazyload\"\n     style=\"background:inherit; background-size:cover;\" data-bg=\"url(https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2020\/11\/anteprima-value-innovation.jpg) center top no-repeat transparent\">\n    <div class=\"hero_overlay\"><\/div>\n    <div class=\"container hero_content\">\n        <div class=\"row align-items-end\">\n            <div class=\"col-12\">\n                 \n                    <div class=\"mt-3 mb-2 text-white\"><div class=\"breadcrumbs\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Vai a Bonfiglioli Consulting.\" href=\"https:\/\/www.bonfiglioliconsulting.com\/it\" class=\"home\"><span property=\"name\">Home<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div><script type=\"application\/ld+json\">{\"@context\":\"http:\/\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@id\":\"https:\/\/www.bonfiglioliconsulting.com\/it\",\"name\":\"Bonfiglioli Consulting\"}}]}<\/script><\/div>\n                                \n                                    <h1 class=\"has-huge-font-size font-weight-bold mb-0 text-white\">Analisi del valore<\/h1>\n                                                    <h2 class=\"has-medium-font-size my-3 font-weight-normal text-white\">Progettare esperienze d&#8217;acquisto ed uso di successo<\/h2>\n                                <div class=\"mb-5 pb-4 pb-md-5\"><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <svg class=\"onda-destra\" id=\"onda\" data-name=\"onda\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 180\"><path class=\"cls-1\" d=\"M0,180H1000V.4S458.72-.5,279.85.4c-49,.25-68.29,7.31-161.7,105.9C94.46,131.3,49.5,174.7,0,180Z\" transform=\"translate(0 0)\" style=\"fill: #ffffff\"\/><\/svg>\n<\/div>\n\n\n<section class=\"n_archive_hero lazyload\" style=\"background-image:inherit;\" data-bg-image=\"url(https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2020\/11\/anteprima-value-innovation.jpg)\"> \n    <div class=\"container h-100 position-relative\">\n        <div class=\"d-flex items-center h-100\">\n            <div class=\"n_archive_hero_content align-self-end text-white\">\n                <div class=\"text-white\">\n                <div class=\"breadcrumbs\">\n                 \n                    <div class=\"mt-3 mb-2 text-white\"><div class=\"breadcrumbs\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Vai a Bonfiglioli Consulting.\" href=\"https:\/\/www.bonfiglioliconsulting.com\/it\" class=\"home\"><span property=\"name\">Home<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div><script type=\"application\/ld+json\">{\"@context\":\"http:\/\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@id\":\"https:\/\/www.bonfiglioliconsulting.com\/it\",\"name\":\"Bonfiglioli Consulting\"}}]}<\/script><\/div>\n                                <\/div>\n                <\/div>\n                \n                \n                \n                                      <h1 class=\"text-white text-white\">Analisi del valore<\/h1>\n                                \n                                    <div class=\"n_archive_desc\"> \n                     <p class=\"text-white\">\n                       Progettare esperienze d&#8217;acquisto ed uso di successo                     <\/p>\n                    <\/div>  \n                                \n\n<\/div>\n        <\/div>\n    <\/div>\n    <div class=\"right_white_shape\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 180\">\n            <path class=\"cls-1\" d=\"M0,180H1000V.4S458.72-.5,279.85.4c-49,.25-68.29,7.31-161.7,105.9C94.46,131.3,49.5,174.7,0,180Z\" transform=\"translate(0 0)\"><\/path>\n        <\/svg>\n    <\/div>\n<\/section><div id=\"saz-block-id-0MzS01mBt77H\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-OHWscMhrdrXy\" class=\"saz-block saz-block-core-spacer saz-block-height-60px\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-DKtHHTakxaCd\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-ZLBLDt3hexdd\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p>In un mondo globale, connesso e digitale <strong>i comportamenti dei clienti cambiano velocemente<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-82o1SzJ34zlO\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-1SCHflvt7Ljd\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p>Per mantenere la propria forza competitiva le aziende devono <strong>comprenderne a fondo i bisogni<\/strong> e offrire esperienze di acquisto ed uso eccellenti e consistenti <strong>in tutti i momenti di contatto.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-ulOyFz4IPz30\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-10W8bbq8aCVm\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p>L&#8217;analisi del valore inizia con la comprensione delle esigenze e dei desideri del cliente. Una volta che vengono comprese le esigenze del cliente, si pu\u00f2 iniziare a identificare i fattori che creano valore per loro.<\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-C8Fz1GQOUwpG\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-AQgrCRaUb8xl\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-JZthGOQfdljN\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-rE8Ycil8HkS3\" class=\"saz-block saz-block-core-heading saz-block-level-array\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<h3 class=\"wp-block-heading\"><strong>Il framework dell&#8217;Analisi del Valore<\/strong><\/h3>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-dvR5cfxuSCzI\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-UNtcVgziV2el\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-xOA70IwG2SDB\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-51671\" class=\"saz-block saz-block-core-image saz-block-id-array saz-block-sizeslug-large saz-block-linkdestination-none\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"461\" data-src=\"https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2023\/11\/FRAMEWORK-ANALISI-DEL-VALORE-v2-1024x461.jpg\" alt=\"\" class=\"wp-image-51671 lazyload\" data-srcset=\"https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2023\/11\/FRAMEWORK-ANALISI-DEL-VALORE-v2-1024x461.jpg 1024w, https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2023\/11\/FRAMEWORK-ANALISI-DEL-VALORE-v2-750x338.jpg 750w, https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2023\/11\/FRAMEWORK-ANALISI-DEL-VALORE-v2-600x270.jpg 600w, https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2023\/11\/FRAMEWORK-ANALISI-DEL-VALORE-v2.jpg 1319w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/461;\" \/><\/figure>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-e1WA3VTWWLk6\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-V3yVqtTjNqLP\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-8MR4NNWI6EUs\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-B7JgcD6FnzkI\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-LTTr87MEokea\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-GPk1U5bWe9J1\" class=\"saz-block saz-block-core-heading saz-block-level-array\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<h3 class=\"wp-block-heading\"><strong>Vantaggi della consulenza sull&#8217;analisi del valore<\/strong><\/h3>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-ZSOY4kQ4c7Wp\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-zN5jPTc7UAqN\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-emPPfrghb6AF\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-m0K0WuuM8AYS\" class=\"saz-block saz-block-core-list\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<ul class=\"wp-block-list\"><div id=\"saz-block-id-LoNGmo9Ejsns\" class=\"saz-block saz-block-core-list-item\">\n<li>Migliore comprensione delle esigenze dei clienti<\/li>\n<\/div>\n\n<div id=\"saz-block-id-dvtoNMVrLek8\" class=\"saz-block saz-block-core-list-item\">\n<li>Migliore progettazione dei prodotti e dei servizi<\/li>\n<\/div>\n\n<div id=\"saz-block-id-2AogHJ7dKa7Q\" class=\"saz-block saz-block-core-list-item\">\n<li>Migliore efficienza dei processi<\/li>\n<\/div>\n\n<div id=\"saz-block-id-dDcdW8XOG9Dg\" class=\"saz-block saz-block-core-list-item\">\n<li>Migliori strategie aziendali<\/li>\n<\/div><\/ul>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-EZVFBQrDyHo4\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-xPyzAyX26MTF\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-YSQKfRP6MHWi\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-H0SymfYRt5Jo\" class=\"saz-block saz-block-core-heading saz-block-level-array\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<h3 class=\"wp-block-heading\"><strong>Il nostro approccio<\/strong><\/h3>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-rYebuIMtZTDI\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-vYIJ3Ai2ss47\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-Uoll29Ubr0aq\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-b9bOdKZBUBKr\" class=\"saz-block saz-block-core-list\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<ul class=\"wp-block-list\"><div id=\"saz-block-id-CBy1MA3YOybh\" class=\"saz-block saz-block-core-list-item\">\n<li>Ottimizziamo la <strong>connessione con i bisogni dei clienti e le opportunit\u00e0 del mercato<\/strong>, facendo esperienza dei mercato e coinvolgendo i clienti nella fase di validazione delle idee.<\/li>\n<\/div>\n\n<div id=\"saz-block-id-E5q9gGz01Jgz\" class=\"saz-block saz-block-core-list-item\">\n<li>Operiamo in maniera <strong>iterativa e partecipativa<\/strong>, con strumenti di prototipazione a fedelt\u00e0 crescente, per accelerare il time to market e contenere l\u2019impatto sui costi di sviluppo.<\/li>\n<\/div>\n\n<div id=\"saz-block-id-10AO2RdF5kgq\" class=\"saz-block saz-block-core-list-item\">\n<li>Applichiamo le tecniche di disegno del valore per sviluppare una <strong>progettazione robusta, efficace, efficiente e profittevole<\/strong>.<\/li>\n<\/div><\/ul>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-cKAsCRkBSCIp\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-I9HEy9GGNS1X\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p>L&#8217;uso del <strong>Lean Product Design <\/strong>all&#8217;interno del processo di analisi del valore offre un approccio pratico ed efficiente per sviluppare prodotti o servizi che non solo sono apprezzati dai clienti ma che riducono gli sprechi e ottimizzano le risorse aziendali. Questo approccio consente di identificare e concentrarsi sui fattori di maggior valore per i clienti, eliminando quelli che non sono significativi. Scopri di pi\u00f9 sul Lean Product Design >><\/p>\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-PlnCkTYMt37f\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-block_bb56ee8bf3dbbf01da84abb36d6f3e26\" class=\"saz-block saz-block-acf-onda \" style=\"background-color: #ffffff\">\n    <div class=\"container-fluid\">\n                    <div class=\"row\">\n                <div class=\"col-lg-9 pl-0\">\n                    <svg id=\"onda-blocchi\" class=\"reverse\" data-name=\"onda\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 180\"><path class=\"cls-1\" d=\"M0,180H1000V.4S458.72-.5,279.85.4c-49,.25-68.29,7.31-161.7,105.9C94.46,131.3,49.5,174.7,0,180Z\" transform=\"translate(0 0)\" style=\"fill: #e3e9ed\"\/><\/svg>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/div><div id=\"saz-block-id-nB38ST08nBAk\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div>\n\n<div id=\"saz-block-block_03d39c08e21faf8d7f4e51d112335486\" class=\"saz-block saz-block-acf-blocco-approfondimento  bg-servizi pt-5 pb-4\" style=\"background-color:#e3e9ed\">\n    <div class=\"container\">\n        <div class=\"row\"> \n            <div class=\"col-12 col-lg-8\">\n                                    <h3 class=\"text-gray mb-5 mt-lg-3\">Come fare la differenza?<\/h3>\n                                        <div class=\"text-gray has-medium-font-size mb-5\"><p>Il nostro team di esperti \u00e8 specializzato nell&#8217; aiutare le aziende a generare valore per i propri prodotti, servizi e processi.<\/p>\n<p>Contattaci per saperne di pi\u00f9 su come possiamo aiutarti per generare valore per la tua azienda.<\/p>\n<\/div>\n                            <\/div>\n        <\/div>\n                    <div class=\"row\">\n                                                                        <div class=\"col-12 col-md-6 col-lg\">\n                        <div class=\"card card-testimonial mb-5\">\n                            <div class=\"card-body\">\n                                <div class=\"d-inline-flex align-items-center mb-3\">\n                                                                            <img decoding=\"async\" class=\"img-fluid lazyload\" data-src=\"https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2020\/11\/customer-experience-1.png\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 316px; --smush-placeholder-aspect-ratio: 316\/317;\">\n                                                                                                                <h3 class=\"text-gray text-uppercase d-inline pl-3 mb-0 has-medium-font-size\">Customer Insight<\/h3>\n                                                                    <\/div>\n\n                                \n                                                                    <div class=\"text-gray mb-4 has-small-font-size card-body-height\">Ti aiutiamo a capire i reali bisogni dei tuoi clienti e individuare le motivazioni di acquisto, consumo ed abbandono.<\/div>\n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                                        <div class=\"col-12 col-md-6 col-lg\">\n                        <div class=\"card card-testimonial mb-5\">\n                            <div class=\"card-body\">\n                                <div class=\"d-inline-flex align-items-center mb-3\">\n                                                                            <img decoding=\"async\" class=\"img-fluid lazyload\" data-src=\"https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2020\/11\/customer-experience-1.png\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 316px; --smush-placeholder-aspect-ratio: 316\/317;\">\n                                                                                                                <h3 class=\"text-gray text-uppercase d-inline pl-3 mb-0 has-medium-font-size\">CUSTOMER JOURNEY<\/h3>\n                                                                    <\/div>\n\n                                \n                                                                    <div class=\"text-gray mb-4 has-small-font-size card-body-height\">Analizziamo la tua esperienza vissuta in tutti i momenti di contatto con l\u2019azienda, per identificare e prioritizzare le aree di miglioramento e di innovazione. <\/div>\n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                                                        <div class=\"col-12 col-md-6 col-lg\">\n                        <div class=\"card card-testimonial mb-5\">\n                            <div class=\"card-body\">\n                                <div class=\"d-inline-flex align-items-center mb-3\">\n                                                                            <img decoding=\"async\" class=\"img-fluid lazyload\" data-src=\"https:\/\/www.bonfiglioliconsulting.com\/wp-content\/uploads\/2020\/11\/customer-experience-1.png\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 316px; --smush-placeholder-aspect-ratio: 316\/317;\">\n                                                                                                                <h3 class=\"text-gray text-uppercase d-inline pl-3 mb-0 has-medium-font-size\">EXPERIENCE DESIGN<\/h3>\n                                                                    <\/div>\n\n                                \n                                                                    <div class=\"text-gray mb-4 has-small-font-size card-body-height\">Ti guidiamo nella definizione di iniziative, progetti e azioni in grado di generare loyalty, up selling e cross selling. <\/div>\n                                \n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                                            <\/div>\n                        \n            \n                        \n                <div class=\"row\">\n                    <div class=\"col-12 text-center\">\n                        <a class=\"btn btn-secondary text-white bg-lg mb-4\" href=\"#modalContatto-aNpxcDw\" data-toggle=\"modal\" data-target=\"#modalContatto-aNpxcDw\">Contattaci oggi stesso per una consulenza specializzata<\/a>\n                    <\/div>\n                <\/div>\n        \n                <div id=\"modal-course\">\n                    <div class=\"modal fade mt-5\" id=\"modalContatto-aNpxcDw\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"myModalLabel\" aria-hidden=\"true\">\n                        <div class=\"modal-dialog\" role=\"document\">\n                            <div class=\"modal-content\">\n                                <div class=\"modal-header d-block\">\n                                    <button type=\"button\" class=\"close\" data-dismiss=\"modal\" aria-label=\"Close\">\n                                        <span aria-hidden=\"true\">&times;<\/span>\n                                    <\/button>\n                                <\/div>\n                                <div class=\"modal-body\">\n                                    \n                                        <div id=\"iscrizione\" class=\"course-meta course-form offset\">\n                                            \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f934-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"934\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/it\/wp-json\/wp\/v2\/pages\/16744#wpcf7-f934-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"934\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f934-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"agenda\">\n\t<h2>Richiesta informazioni\n\t<\/h2>\n<input class=\"wpcf7-form-control wpcf7-hidden\" id=\"submission_date\" value=\"\" type=\"hidden\" name=\"submission_date\" \/>\n\t<p>Nome *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span><br \/>\nCognome *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cognome\" \/><\/span><br \/>\nEmail *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span><br \/>\nAzienda<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"azienda\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"azienda\" \/><\/span><br \/>\nRuolo<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ruolo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ruolo\" \/><\/span><br \/>\nNumero di telefono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-control\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span><br \/>\nCome ci hai conosciuto *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Comecihaitrovato\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" name=\"Comecihaitrovato\"><option value=\"Motori di ricerca (Google, Bing, ecc.)\">Motori di ricerca (Google, Bing, ecc.)<\/option><option value=\"Newsletter o Email\">Newsletter o Email<\/option><option value=\"Social Network (Facebook, Instagram, LinkedIn)\">Social Network (Facebook, Instagram, LinkedIn)<\/option><option value=\"Intelligenza artificiale (ChatGPT, Gemini, ecc.)\">Intelligenza artificiale (ChatGPT, Gemini, ecc.)<\/option><option value=\"Articoli di stampa\">Articoli di stampa<\/option><option value=\"Consiglio di amici o colleghi\">Consiglio di amici o colleghi<\/option><option value=\"Pubblicit\u00e0 online\">Pubblicit\u00e0 online<\/option><\/select><\/span>\n\t<\/p>\n\t<p>Messaggio *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"messaggio\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" name=\"messaggio\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"checkbox-form\">\n\t<div class=\"d-flex\">\n\t\t<div class=\"checkbox-form has-extrasmall-font-size\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><strong>Espressione del consenso al trattamento dei dati personali<\/strong><br>Autorizzo il trattamento dei dati personali da me conferiti per le finalit\u00e0 e nei limiti <a href=\"https:\/\/www.bonfiglioliconsulting.com\/it\/informativa-sulla-privacy\/\" target=\"_blank\" rel=\"noreferrer noopener\">indicati nell\u2019informativa<\/a>, conformemente a quanto previsto dall\u2019articolo 13 del Decreto Legislativo 30 giugno 2003, n. 196 (\u201cCodice in materia di protezione dei dati personali\u201d) e dall\u2019articolo 13 del Regolamento (UE) 2016\/679 (\u201cRegolamento Generale sulla Protezione dei Dati\u201d).<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"d-flex\">\n\t\t<div class=\"checkbox-form has-extrasmall-font-size\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"newsletter-consent\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><strong>Consenso comunicazioni ed inviti (facoltativo)<\/strong><br>Acconsento a ricevere comunicazioni ed inviti da parte del Gruppo Bonfiglioli Consulting.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-blu\" type=\"submit\" value=\"Richiedi informazioni\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                                        <\/div>\n\n                                                                    <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n        \n                    \n    <\/div>\n<\/div><div id=\"saz-block-id-Vg8hXJGliLJ2\" class=\"saz-block saz-block\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n\n<\/div><\/div><\/div><\/div><div id=\"saz-block-id-LBnqDUaeHFT2\" class=\"saz-block saz-block-core-paragraph\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-lg-8 offset-lg-2\">\n<p><\/p>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":null,"protected":false},"author":73,"featured_media":0,"parent":16571,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"template-wide-blocchi.php","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-16744","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consulenza Customer Experience - Bonfiglioli Consulting<\/title>\n<meta name=\"description\" content=\"Per mantenere la propria forza competitiva le aziende devono comprenderne a fondo i bisogni del cliente e garantire una customer experience ottimale.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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