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International Survey about Operational Excellence in the Financial Industry

Bonfiglioli Consulting have launched an International Survey about Operational Excellence in Financial Industries in Italy.

This study is conducted since 2009 by our Cordence Worldwide partners Horváth&Partners together with the STRASCHEG Institute for Innovation and Entrepreneurship (SIIE) of the European Business School (EBS www.opex-fi.com), covering all important financial regions in the world with over 200 international participants.

The scope of this survey is to show a benchmark among KPIs and Best Practices in Excellence in Operations.

What is the meaning of “Operational Excellence”in financial industries?
Operational Excellence is the dynamic ability to realize an effective and efficient value chain by integrating procedural, organizational, technical and cultural factors to design, implement, control, and continuously optimize business processes to align with the company’s overall business strategy. As a result of severe price competition in globalized markets, Operational Excellence has become a crucial factor to survival in the global business environment.

What is your level of maturity in Operational Excellence compared to leading international Financial Services institutions?

Download a brief report of the consolidated results.

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